Family-Owned Sewing Experts for Over 35 Years

Covid got me motivated to sew, The sewing Machine Shop has helped me grow as a sewist. My first machine from them was during lockdown, so they delivered it to my front door, no extra charge. since then, I have purchased three more machines from them. Cale is patient and very knowledgeable, his dad Dan is a wizard and everyone there will be helpful and honest about what will work best for you. Today I bought A Juki TL18 QVP specifically for bag making. I was able to get a great overview from Cale and so happy to have found this shop. They have the best prices, definitely call them if you were thinking of buying one online. More importantly, they are very knowledgeable and and deliver great service, and are super nice.

This place is great! I bought my sewing machine in to have the tension adjusted, and the button hole sensor looked at. Initially they told me it would be a week, but they got it done in less than a week and at a fair price.

They checked the button hole sensor but didn't have a problem, but still offered to set up the machine in the shop and have me try it out. I didn't have time to do that so they told me to bring it back if I have any more problems with it.

Everyone was helpful, friendly and professional. I highly recommend The Sewing Machine Shop!

I made a road trip from Citrus Heights to Walnut Creek yesterday just so I could buy a sewing machine from this store - they had what I wanted in stock and they had the best price of the 3 other businesses I had contacted who could deliver in "about a week."

Today, while trying to learn how to operate this complicated machine, I could not get good thread tension. I decided to send an email, which I had been encouraged to do if I had questions. I expected to hear back, maybe, Monday but . . . I got a phone call in just a couple of hours and, of course it was an (embarrassingly) easy fix. I took advantage of having someone on the phone by getting a 2nd more complicated, but less critical, question answered - there is so much yet to learn and it is comforting to know that they are there for me.

I could not be more pleased! It was worth the 4 hour round trip.

I bough my Janome sewing machine at this shop. I took an introduction to the machine class which was a great help. I have been in numerous times with questions about the machine and have had excellent service and help. I highly recommend this shop for purchses and support.

I took my machine in for a service 2 days later it was done! they did not pressure me to buy a new machine , very honest ,helpful and knowledgable . Only sell Good Solid machines. would recommend to new sewers as well as experienced . Reasonable repair prices. Love this shop.

So I'm almost at the end of a quilt project and I got a thread jam on my B770 qe and I get a #1010 error message that instructs me to turn off my machine and restart it. I did that several times with no response. I had the thread jam cleared from behind the hook and had reassembled it but couldn't get rid of the error message. I live a long drive away from the shop so I tried calling to see if they could help me over the phone. They instructed me to disassemble the bobbin area again but this time they had me remove the foot! This allowed me to turn the wheel fully and once I had the bobbin and hook back in they had me do it again. I turned off and on the machine one more time and it cleared the message and I'm back up and running! I am sooo appreciative of the help over the phone and truly was given a bigger gift when I bought my machine from this dealership! Keep up the great customer service! All of you are so very appreciated in these work-from-home times. Grateful to be up and sewing again rather than making a long drive in to get the jam cleared!!!