1661 Botelho Drive, Ste 180
Walnut Creek, CA 94596
Open Tuesday - Saturday 9-5
Questions? 925-937-7575
dan@sewingmachineshop.com
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Dear Valued Customers,
Please be advised that Contra Costa County has escalated the COVID-19 response level. Please note the following changes to our policies.
> EFFECTIVE TODAY, WE WILL NOT BE ABLE TO ALLOW CUSTOMERS INTO OUR STORE EXCEPT FOR A MACHINE DEMONSTRATION.
> UNFORTUNATELY, ONLY ONE PERSON CAN BE ADMITTED TO EACH DEMONSTRATION. IT IS RECOMMENDED THAT YOU MAKE AN APPOINTMENT FOR A DEMONSTRATION.
> ALL REPAIRS REQUESTS MUST BE CALLED IN AHEAD AND SETUP WITH THE STAFF.
> REPAIR DROP-OFF AND PICKUP WILL BE CURBSIDE.
> CUSTOMERS NEEDING SUPPLIES (THREAD, NEEDLE, ETC.) SHOULD CALL AHEAD TO ORDER AND PAY. THESE ORDERS WILL BE HANDLED WITH OUR CURBSIDE SERVICE.
We appreciate your understanding and cooperation. We will continue to monitor the ongoing guidelines set by Contra Costa County, make adjustments to our policies as necessary, and keep you informed.
Thank you for your continued support during these trying times.
The Staff at The Sewing Machine Shop
Your Sewing Machine Shop experience starts when you open the front door and are greeted by our friendly and knowledgeable staff. Their sole purpose is to make sure you enjoy your time with us. We are well aware that you have many choices of where to shop. You will be treated with respect and will feel our gratitude for you having chosen to shop with us.
You will be in a clean and organized environment where you can relax and focus on the task on hand. Whether you need a new machine, a pack of needles, or just to get expert advice, our team of professionals will exceed your expectations of what premium customer service should be.
With over 55 years of combined experience, we are among the elite sewing machine technicians in the United States. Over our careers we have repaired and serviced an astounding seventy thousand sewing machines.
We continue to receive factory training on current state-of-the-art computerized sewing machines. Some of the professional companies that have entrusted their industrial sewing machine fleet to our care are The North Face, Levi Straus, Nordstroms, North Sails, AC Transit, and Bart. Whether you have a vintage treadle machine or a top of the line serger, computer sewing or embroidery machine, we will be able to make it perform like it just came out of the box.
My series of articles called "From the Bench" offers helpful tips and sage advice on topics that resolve the most common problems we see from our customers.
Purchasing your machine from The Sewing Machine Shop is just the beginning. The modern sewing machine has amazing capabilities to unlock your creative potential.
Our education department is set up to do just that. Our "Getting Started" class is the first step and foundation of your sewing journey. These classes teach you how to navigate your machine and learn all the key features that will make sewing fun and easy. You will also be shown how to take care of your machine to keep it performing at its best.
From there you can take a vast array of classes in the key areas of modern sewing; Machine Techniques, Quilting, Embroidery and Serging.
Join one of our sewing classes and enjoy a sewing experience with like minded sewers to learn new techniques, share ideas, and laugh in a highly social environment.