1661 Botelho Drive, Ste 180
Walnut Creek, CA 94596
Open Tuesday - Saturday 9-5
When you design your dream Koala studio, you’re designing it your way – and now you can choose the way it ships to your home! Koala offers three convenient shipping options: Outside Front Door, Room of Choice and our most inclusive Top Drawer Delivery Plus services.
Note: Koala’s Top Drawer Delivery Plus service is only available through participating Koala Retailers and can be fulfilled in 4-ways:
*Delivery Service Terms:
Access may be limited in some areas and may require additional fees. Check delivery availability for your area and final costs with your Koala retailer prior to placing your order. Orders will not be processed until all confirmed and approved.
For Outside Front Door Delivery service, the buyer is responsible to provide a detailed, covered, protected location description to delivery team for studio(s) drop-off. Koala Studios is not responsible for any weather-related damages to studio(s).
Buyer inspection and signature are required at the time of delivery indicating the items have been received damage free. Damaged shipments must be noted and rejected at time of delivery. Any claims for concealed damage must be submitted within 7 days of receipt of shipment.
Any delivery obstacles preventing Room of Choice delivery will require the studio(s) to be placed in secondary location. Refusal of shipment for delivery obstacles is not optional and additional fees will apply.